We’re sorry that you think that a product is causing problems to you, we are committed to a fast and efficient claim handling.
To start, please follow the steps below:
1.On the label attached on the product package, identify the product code and the number of the box.
2.In the Invoice look for the product, through its code, and identify also the number of your order.
3.Take a picture of the label, of the invoice and of the product about which you want to raise your claim.
4.ISend us your complaint through our form:
5.Finally: